Shipping policy


At Braxby, we work with trusted UK-based suppliers to get your order to you as quickly as possible.

Delivery Times

Most orders are delivered within 2–5 working days from the date of purchase. You'll receive a confirmation email when your order is placed, and a dispatch email with tracking information once it's on its way.

Delivery Cost

We offer free UK delivery on all orders. No minimum spend, no hidden charges.

Where We Deliver

We currently deliver to all UK mainland addresses. If you're unsure whether we can deliver to you, please get in touch before placing your order.

Order Tracking

Once your order has been dispatched, you'll receive an email with your tracking details.

Multiple Items

If you order multiple products, they may arrive in separate parcels as some items are dispatched from different suppliers.

Something Gone Wrong?

If your order hasn't arrived within 7 working days, or if anything arrives damaged, please contact us at hello@braxby.co.uk and we'll make it right.